Vistral Privacy Policy & Terms of Service

Effective Date: February 11, 2025

Last Updated: February 11, 2025

Welcome to Vistral! This document outlines our Privacy Policy and Terms of Service to ensure transparency and protect both you and Vistral LLC. By using our website, apps, merchandise, and services, you agree to the terms outlined below.

Privacy Policy

Your privacy is important to us. This section explains how we collect, use, and protect your personal information.

A. Information We Collect

Personal Information: Name, email address, payment details, shipping address, and contact information provided during account creation, app usage, merchandise purchases, or when contacting support.

Non-Personal Information: Device type, operating system, IP address, browser type, and app usage data.

Third-Party Information: Data from linked third-party services (e.g., Apple Health, Google Fit) with your consent.

B. How We Use Your Information

Provide, maintain, and improve our apps, website, merchandise, and services.

Process transactions, manage subscriptions, and fulfill merchandise orders.

Personalize your user experience, app functionality, and product offerings.

Communicate updates, shipping notifications, security alerts, and customer support.

Analyze app performance, user trends, and sales data.

C. Sharing and Disclosure

With Service Providers: We may share data with trusted third-party vendors for services like payment processing, shipping, and analytics.

Legal Requirements: Information may be disclosed if required by law or to protect our legal rights.

Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred to the new entity.

D. Data Security and Retention

We implement industry-standard security measures to protect your data. We retain your information only as long as necessary for the purposes outlined in this policy unless a longer retention period is required by law.

E. Your Privacy Rights

Access and Correction: Request access to or correction of your data.

Data Deletion: Request deletion of your personal information, subject to legal obligations.

Opt-Out: Unsubscribe from marketing communications at any time.

For California Residents (CCPA): You have the right to know what data we collect, request deletion, and opt-out of the sale of personal information (we do not sell your data).

For EU Residents (GDPR): You have rights to access, rectify, erase, or restrict processing of your data.

To exercise these rights, contact us at CEO@vistralhq.com.

F. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from children. If we discover such data, we will delete it promptly.

G. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted here with an updated "Last Updated" date. Significant changes will be communicated via email or app notifications.

Terms of Service

By accessing or using Vistral’s apps, website, merchandise, and services, you agree to comply with the following terms.

A. Use of Services

You must be at least 13 years old to use our services.

You agree to use our services for lawful purposes only.

Unauthorized use, including hacking, data mining, or reverse engineering, is strictly prohibited.

B. Intellectual Property Rights

All content, trademarks, logos, software, and merchandise designs associated with Vistral are the property of Vistral LLC. This includes all Vistral-branded merchandise, designs, apparel, and logos. You may not reproduce, distribute, or create derivative works without our written consent. Unauthorized reproduction or commercial use of Vistral’s designs is prohibited.

C. Payments, Subscriptions, and Merchandise

Purchases: All payments for apps, subscriptions, and products (including Vistral-branded merchandise such as shirts, clothing, and accessories) are processed securely.

Merchandise Purchases: Shipping times and costs will be disclosed at checkout. Vistral LLC is not responsible for shipping, handling, or delivery of merchandise. All shipping and delivery services are managed by third-party providers.

Returns and Exchanges: Vistral LLC does not manage returns or exchanges directly. All merchandise returns and exchanges are handled according to the return policies of our third-party fulfillment providers. For assistance, contact CEO@vistralhq.com, and we will guide you to the appropriate process.

Refunds: Refunds are subject to the policies of our third-party fulfillment providers. Contact CEO@vistralhq.com for support, and we will connect you with the necessary resources.

Subscriptions: Subscriptions auto-renew unless canceled prior to the renewal date.

Taxes: Sales tax may be applied to purchases as required by local, state, or international tax regulations. Customers are responsible for any customs duties for international shipments.

D. Shipping & Delivery

Vistral LLC is not responsible for shipping, delivery, or handling of merchandise. All logistics are managed by third-party fulfillment providers. Delivery timelines vary based on location and shipping method. Vistral LLC is not liable for delays caused by customs, natural events, or carrier disruptions.

E. Limitation of Liability

Vistral LLC is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services, including merchandise defects, shipping delays, or issues managed by third-party providers. All services and products are provided “AS IS” without warranties of any kind.

F. Termination of Services

We reserve the right to suspend or terminate your access to our services at our discretion, without notice, if you violate these terms.

G. Governing Law and Dispute Resolution

These terms are governed by the laws of Rhode Island, USA. Any disputes arising from these terms shall be resolved through binding arbitration in Rhode Island.

H. Changes to Terms of Service

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of the updated terms.

User-Generated Content

By submitting reviews, feedback, or any other content to Vistral, you grant us a non-exclusive, royalty-free license to use, display, and modify such content. We reserve the right to remove inappropriate content.

Compliance with Online Business Laws

Vistral complies with applicable online business laws, including but not limited to the Children’s Online Privacy Protection Act (COPPA), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA). We ensure transparency in our data collection practices and provide mechanisms for users to manage their personal information.

Contact Us

For questions or concerns regarding this Privacy Policy and Terms of Service, contact us at:

Vistral LLC

CEO@vistralhq.com

Website: vistralhq.com